Diversity Management

Teams come in all shapes and sizes: from teams with just a few members from a minority group to teams with multiple subgroups, to super-diverse teams. Team complexity increases, especially when team members work primarily online or are spread out across different countries. Effectively managing these teams requires knowledge of diversity, equity, and inclusion, as well as well-developed intercultural leadership competencies.

Result

The Diversity Management training provides you with a solid foundation for effectively leading diverse teams. You will learn to better interpret team dynamics based on subgroup composition and the mechanisms of inclusion and exclusion. You will be able to identify negative effects, such as unconscious biases, earlier and learn how to prevent them. At the same time, you will promote the value of diversity by fostering effective information exchange and integration. After this training, you will have strengthened your competencies in addressing the challenges of diversity.

What the course covers

This training consists of an interactive session that alternates between theory and practice.

• Diversity in teams
  • Examining teams and internal diversity dynamics
  • Diversity as a double-edged sword: fostering positive effects and preventing negative effects
• The role of leadership in diverse teams
  • Beliefs about diversity and inclusion
  • Mastering relationship-oriented and task-oriented skills and knowing when to use which
• Diversity competencies
  • Sensitivity to diversity and inclusion issues
  • Communication skills and having difficult conversations
  • Reconciling different perspectives and needs
• Action plan for your team
• Follow-up: individual follow-up conversation (online)

Is this course for you? 

Managers and team leaders who work with diverse teams, including international and remote teams.

How the course operates

This Diversity Management training is offered as a customized workshop or webinar and consists of one or more half-day sessions. The described format includes a session with an individual in-depth discussion tailored to your specific work context. You’ll complete an intake form in advance so the training aligns perfectly with your learning objectives.

Given the content, this training is always tailored and customized in close consultation with the organization. The workshop can be expanded to cover bias and empathy, as well as Diversity, Equity, and Inclusion (DEI), and may be supplemented with the online Intercultural Readiness Check© assessment, depending on the organizational context and learning objectives.